FAQs

How warm does it get?

Three heat levels, from about 45 °C up to 60 °C (113–140 °F). Start on the lowest level.

How long is one session?

About 10–15 minutes, then KneeNest switches itself off.

How long does the battery last?

The 2000 mAh battery gives about 5–8 sessions per charge. It charges over USB-C.

Will it fit me?

Velcro straps above and below the knee adjust to fit most adults.

How long does shipping take?

Free tracked US shipping. Orders are packed within 1–3 business days and most arrive within 7–15 days of ordering.

What if it arrives damaged?

Email us within 7 days of delivery with a photo and we'll send a replacement or refund it.

Is it a medical device?

No. KneeNest is a personal massager for comfort and relaxation. It isn't intended to diagnose, treat or cure any condition. Don't use it while sleeping, on numb skin, open wounds or a fresh injury, and ask your doctor first if you're pregnant, have an implanted device, diabetes or poor circulation.